I found Joy to be 100% present and committed to helping me overcome and understand my health condition. I really felt her connect with my energy and issues, even though this was online - and was amazed that she picked up on things unseen that were true for me.
Her approach seemed almost shamanistic, and immersive, and I was unused to receiving such dedication and altruism (this is how it seemed to me), in giving so much towards my recovery.